How do I hold my shipments/pause my shipments?

Maybe you shave less, are taking a break from shaving, or will be out of the country.  Whatever the reason, we've got you covered.  Here's how you can pause your shipments when you need a break.  

Visit your Account Console and click MY ACCOUNT > SUBSCRIPTION HISTORY > HOLD SHIPMENTS. 

If you don't remember your password, just click on the "forgot password" link and we'll send you a new one right away.

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Note:  If you have payments remaining on a 3-month bundle, you will be charged for those.


Need to resume your shipments?  Just click "Resume Shipments" on your account page or shoot an email to support@getbevel.com and we will get them going right away.

Have more questions? Submit a request

Comments

2 comments
  • I thought I was purchasing a one-time gift, not a subscription. How do I cancel if the person I'm giving the gift to doesn't want it?

  • You can simple open a request or email support@getbevel.com -- they support team is great. (if this haven't been resolved already)

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